HomeQuality Policy

Faced with the need to be competitive in an increasingly demanding market, ALZOLA’s management establishes as a Quality Policy its commitment to comply with customer requirements, as well as those established by the current version of the Standard. ISO 9001 and by any other standard and/or legal requirement that affects our products, as is the case of Directive 2014/33/UE (annex IV part A, and annex VII) regarding Elevators, within its activity:

UCM protection (Protection against uncontrolled car movement)

ALZOLA’s Management undertakes to disseminate this Policy and to ensure that it is understood and applied by the entire organization, seeking in particular:

• Permanent satisfaction of the client’s requirements, working on the continuous improvement of the product and the service provided to it.
• Analyze the needs and expectations of our interest groups (employees, customers, suppliers and collaborators) in order to integrate them into our continuous improvement system.
• Problem solving: Working as a team we will be able to detect problems and undertake the necessary corrective and improvement actions to eradicate them and lay the foundations for Continuous Improvement in the organization.
• Analysis of Risks and opportunities of our processes, as input elements for their continuous improvement.

ALZOLA’s management undertakes to provide all the means at its disposal to comply with the Policy and the Quality Objectives set, as well as adapt them to the evolution of the company and the market.

The ALZOLA Quality Manager, on behalf of the management of this company, is responsible for promoting and coordinating the implementation of the quality management system.

Any person, member of this company, is obliged to comply with what is defined in the procedures and work instructions that affect them. In case of conflicts of opinion in matters related to quality, which are not contemplated within the system, they will be sent to management for resolution.